Service Greeter

Birchwood Ford on Regent

Job Summary

Posted August 16, 2019

The Service Greeter plays an integral role in Birchwood Automotive Group achieving the highest level of customer satisfaction during the service appointment. The Service Greeter welcomes customers and is the first level of communication during the customer’s experience. The successful candidate is responsible for offering complimentary trade appraisals as customers wait for their service appointments. This role provides an excellent opportunity to learn and understand the sales side of the automotive industry, and is a stepping stone into a career in Sales.

Shift Details: Monday to Friday 7:30-4:30 pm

Essential Skills / Details

  • Customer Service experience is required
  • Thrive in a collaborative environment, where teamwork is essential
  • Relationship expert with a demonstrated commitment to customer satisfaction
  • Must be comfortable working in a fast-paced environment with ability to multi-task
  • High attention to detail with proven time management and organizational skills
  • A commitment to continuous learning and professional development
  • Comfortable leveraging computer software such as Microsoft Word and Excel
  • Valid driver’s license and a clean driving record

Over the last 50 years, the Birchwood Automotive Group has grown to become Manitoba’s largest network of automotive retailers. With 24 franchised operations, each of our dealerships is structured to serve the automotive needs of our customers by operating sales, service and parts departments. In addition to these services, we operate two state-of-the-art collision repair centers and offer four locations where customers can take advantage of our Birchwood Credit Solutions. Each of our dealerships and over 1200 employees have consistently adhered to a number of unwritten, common sense principles that have provided the framework for our organization.

Salary / Wage Range

To be discussed during interview process.

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