Customer Service Representative

Birchwood Credit Solutions Inc.

Job Summary

Posted August 22, 2019

Birchwood Credit Inc. is looking for a part time Customer Service Representative to join their growing Customer Service team. The Customer Service Representative ensures exceptional levels of customer service are met while developing a strong understanding of client accounts. The Customer Service Representative is responsible for all customer correspondence, ensuring professionalism, courteousness and efficiency. He/She encourages problem prevention, and works in a team environment that supports all goals and targets.

This is a part time position Monday-Friday. This position is located off East Fermor Avenue.136 Lakeside Rd. Springfield, MB.

Essential Skills / Details

  • Exceptional communication skills (in person, on the phone, written)
  • Excellent problem solving and numerical aptitude
  • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Collections experience not required, but considered a strong asset
  • Proven ability to show empathy, and the desire to make positive changes in people’s lives
  • Valid driver’s license and own transportation to work, as location is not on a bus route
  • This position requires handling sensitive credit information of our customers, the candidate must have clear credit and successfully complete a criminal background check

Salary / Wage Range

To be discussed during interview process.

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