Service Administrator

Birchwood BMW/MINI Winnipeg

Job Summary

Posted February 14, 2020

The Service Administrator plays an integral role in supporting the daily Service operations of the dealership in an effort to improve customer satisfaction and department efficiency. The successful candidate will be responsible for managing the loaner fleet, valet appointments and the drive-through flow. In addition, ensuring the tire room is organized and managing e-mail requests for appointments and keeping the customer lounge according to our standards of cleanliness and organization are daily tasks for this role.

Shift Details: Monday-Friday from 7:30 AM-4:30 PM

Essential Skills / Details

  • Relationship expert with a demonstrated commitment to customer satisfaction
  • High attention to detail with proven time management and organizational skills
  • Ability to thrive in a collaborative environment
  • Comfortable utilizing computer software to perform everyday activities
  • Transportation to and from work is required as the location is not on a bus route

Over the last 50 years, Birchwood has grown to become Manitoba’s largest network of automotive retailers. With 23 franchised operations, each of our dealerships is structured to serve the automotive needs of our customers by operating sales, service and parts departments. In addition to these services, we operate two state-of-the-art collision repair centres and offer four locations where customers can take advantage of our Birchwood Credit Solutions. Each of our dealerships and over 1200 employees have consistently adhered to a number of unwritten, common-sense principles that have provided the framework for our organization. Terms such as honest, fair, loyal and progressive accurately describe our team members and our way of doing business. Collectively these principles have been our business compass.

Salary / Wage Range

To be discussed during interview process.

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