Collision Consultant

Birchwood Collision Pointe West

Job Summary

Posted June 26, 2020

The Collision Consultant plays an integral role in delivering the highest level of service during a customer’s experience with Birchwood Collision Centre. The successful candidate will have the ability to build rapport, communicate needed repairs and costs, and follow-up with customers to ensure their overall satisfaction. The Collision Consultant will manage phone inquiries, customer walk-ins and the completion of appropriate paperwork with regards to collision repair orders.

Shift details: Monday to Friday

Essential Skills / Details

  • Relationship expert with a demonstrated commitment to customer satisfaction
  • Thrive in a collaborative environment, where teamwork is encouraged
  • Completed post-secondary education in Business or related field preferred
  • High attention to detail with proven time management and organizational skills
  • A commitment to continuous learning and professional development
  • Comfortable using technology and Microsoft applications for most day to day functions
  • Valid driver’s license, clean drivers abstract & own transportation to and from work

Over the last 50 years, Birchwood has grown to become Manitoba’s largest network of automotive retailers. With 22 franchised operations, each of our dealerships is structured to serve the automotive needs of our customers by operating sales, service and parts departments. In addition to these services, we operate two state-of-the-art collision repair centres and offer four locations where customers can take advantage of our Birchwood Credit Solutions. Each of our dealerships and over 1100 employees have consistently adhered to a number of unwritten, common-sense principles that have provided the framework for our organization. Terms such as honest, fair, loyal and progressive accurately describe our team members and our way of doing business. Collectively these principles have been our business compass.

Salary / Wage Range

To be discussed during interview process.

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