Customer Service Representative

Birchwood Automotive Group

Job Summary

Posted July 29, 2020

This position requires a person with excellent communication, multitasking, and interpersonal skills. The main duty of the Customer Service Representative is to make outbound reminder maintenance calls to Birchwood's current client base.

Shift details: Monday - Friday 9:00am-5:30pm

Essential Skills / Details

  • Proven customer service and communication skills
  • Highly organized with the ability to prioritize and execute on urgent matters
  • Comfortable leveraging technology for most daily activities
  • Knowledge of the automotive industry is an asset
  • Previous call center experience preferred
  • Valid driver's license, clean driving record and own transportation to work are required as the location is not on a bus route

Over the last 50 years, Birchwood has grown to become Manitoba’s largest network of automotive retailers. With 22 franchised operations, each of our dealerships is structured to serve the automotive needs of our customers by operating sales, service and parts departments. In addition to these services, we operate two state-of-the-art collision repair centres and offer four locations where customers can take advantage of our Birchwood Credit Solutions. Each of our dealerships and over 1100 employees have consistently adhered to a number of unwritten, common-sense principles that have provided the framework for our organization. Terms such as honest, fair, loyal and progressive accurately describe our team members and our way of doing business. Collectively these principles have been our business compass.

Salary / Wage Range

To be discussed during interview process.

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